Bulk Grain Supply • Best Market Rates

The Agro Brothers Returns & Exchanges Policy

🔄 Returns & Exchanges Policy

Last Updated: May 2024

📌 Overview

At The Agro Brothers, we deal primarily in bulk agricultural commodities. Due to the nature of these products, returns and exchanges are handled carefully and under strict guidelines.

✅ Eligibility for Returns
• Product damaged during transit
• Incorrect product delivered
• Verified quality mismatch
 
❌ Non-Eligible Cases
• Change of mind after purchase
• Delay in reporting issue
• Opened or partially used goods
• Natural product variations
⏱️ Reporting TimelineAll complaints must be reported within 48 hours of delivery.

🔍 Verification Process

We may require:
• Photos/videos of the product
• Batch details
• Inspection reports
🔁 Exchange PolicyIf approved, a replacement will be provided, subject to stock availability.
💰 Refund PolicyRefunds are processed within 5–7 business days via the original payment method.

⚠️ Important Note

Agricultural products may vary slightly in color, size, or texture due to natural factors. These variations are not considered grounds for return or exchange.

Need Assistance?

For exchange requests or verification support, please contact our quality control team.

📞 Contact Support 

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