The Agro Brothers

📦 Merchant Return Policy

Fairness and transparency for every bulk transaction.

📌 Overview

At The Agro Brothers, we strive to ensure that all products supplied meet the highest quality standards. Since we deal in bulk agricultural commodities, returns are handled with strict guidelines to maintain fairness for both buyers and suppliers.

✅ Eligibility for Returns

Returns are accepted only under the following verified conditions:

🩹

Damaged GoodsPhysically damaged or torn packaging during transit.

🔄

Incorrect ProductDoes not match confirmed variant, quantity, or batch.

🔬

Quality IssuesContamination or verified quality deviations.

❌ Non-Returnable Cases

• Change of mind after order confirmation

• Minor variations in grain size, color, or natural characteristics

• Improper storage after delivery

• Delay in reporting beyond the 48-hour timeframe

• Partially used or consumed products

⏱️ Return Timeline

All requests must be raised within 48 hours of delivery. Requests after this period may not be accepted.

📸 Proof Required

Clear photos/videos of product, packaging, and labels are mandatory for verification.

Policy Type	Details
🔁 Replacement	Provided if the same product is available after approval.
✔ Refund	Issued where replacement is impossible. Processed within 5–7 working days.
🚚 Logistics	Arranged based on evaluation. Responsibility decided per case.

⚠️ Important Notes:
Agricultural products are natural commodities and may have slight variations. Buyers are encouraged to request samples before bulk purchase.

📞 Support & Assistance

📧 Contact@theagrobrothers.com|📞 +91 99783 02083

Visit Contact Page

📦 Merchant Return Policy

📌 Overview

✅ Eligibility for Returns

❌ Non-Returnable Cases

⏱️ Return Timeline

📸 Proof Required

📞 Support & Assistance

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